CityU MBA organized a 1-day Industry On-site Workshop visiting the Bank of China (BOC) on 21 November 2018. A total of 22 participants visited the Head Office of BOC Life where Mr S.F. Yan, and Ms Elsie Lo, the Chief HRO and Head of HR walked them through the development of its insurance business in Hong Kong. Then, the group went to the BOC Tower to meet with Hon Ronick Chan, Advisor of BOC (HK) Ltd who shared his insights on the future opportunities of Transaction Banking. They also had a chance to visit the BOCHK Innovation Lab, and the BOCHK iService Branch to learn from the BOC IT team and iService staff members on their advanced technologies deployed behind-the-scenes to support business innovations (such as Finger Vein Authentication, AI, Big data, Chatbot, etc.), as well as the smart banking services offering to the customers. Participants had a fruitful day and were grateful to have the senior management teams of BOC Life and BOCHK taking the time to meet and explain their operations to them.
